Kokolibree does not collect personal information from users, except when they make a purchase of our products; contract our services; and/or when they request information via telephone, electronic means, or any other applicable method.

The confidentiality and effective protection of our users' information are a top priority for us. For these reasons, Kokolibree is committed to adequately protecting them in accordance with the principles, rights, and obligations established in the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and other applicable regulations, in order to ensure the security, integrity, and privacy of users' information.

Therefore, in compliance with applicable legal frameworks, we provide the following information:

 

I.- Controller of Personal Data Processing.

For purposes of this Privacy Notice, Kokolibree is responsible for the protection and processing of your personal data, and the entity responsible for collecting such data, which you can contact via email at bono.andre@gmail.com with a registered address at Mier y Pesado Street, Exterior Number: 210, Interior Number: (if applicable), Colonia: Del Valle, Municipality: Benito Juárez, State: Mexico City, Postal Code: 3103.

 

II.- Primary purposes of personal data processing.

Your personal data, when collected, unless otherwise indicated through the means described in this Privacy Notice, will be treated and protected under strict confidentiality by Kokolibree and will be used for the following purposes:

• Delivery of merchandise.

 

III.- Secondary purposes of personal data processing.

In the absence of opposition on your part, Kokolibree will process your personal data for secondary purposes such as:

• User registration and login.

 

IV.- Personal data.

The following personal data may be collected by Kokolibree for the purpose of fulfilling and delivering contracted services, including but not limited to:

• Identification data: Full name, address, home phone, cell phone and/or work phone, email address, signature, electronic signature, Federal Taxpayer Registry (RFC), Unique Population Registry Code (CURP), place and date of birth, age, references.
• Financial data: Corporate name, business type and/or economic activity, RFC for legal entities, bank account information, data of legal representatives of the legal entity (name, email address, RFC, CURP, signature, electronic signature).

 

V.- Data transfer.

Kokolibree may transfer your personal data to Mexican or foreign third parties that provide services necessary for the provision of contracted services, as well as to its controlled subsidiaries, affiliates, or any other company within the same group responsible for this purpose. In such cases, Kokolibree will take necessary measures to ensure that persons with access to your personal data comply with this Privacy Notice and applicable legal requirements.

 

VI.- Data protection.

The security of your information is our priority. Therefore, we protect it through the use and maintenance of high technical, physical, and administrative security measures to prevent unauthorized access by third parties. Your data is protected and safeguarded in accordance with the legal framework for the Protection of Personal Data Held by Private Parties, following privacy guidelines, policies, and programs, and using the most advanced technology available in the market.

 

VII.- Exercise of ARCO rights.

As a user, you have the right to know what personal data of yours we hold, how we use it, and the conditions of use. You also have the right to request correction of your personal information if it is outdated, inaccurate, or incomplete; to have it deleted from our records or databases if you consider it is not being used in accordance with legal principles, duties, and obligations; and to oppose the use of your personal data for certain specific purposes. Requests to exercise ARCO rights must be sent in writing to bono.andre@gmail.com

 

VIII.- Revocation of consent for personal data processing.

At any time, you may revoke the consent you have given us for the processing of your personal data, so that we stop using it. To do so, you must submit your request in writing via email to bono.andre@gmail.com Please note that in some cases, we may not be able to immediately comply with your request due to legal obligations.
 

IX.- Changes to the Privacy Notice.

Kokolibree may modify this Privacy Notice and its practices regarding the handling of your personal information. However, any substantial modifications that may affect our users will be notified through publication on our portals, by sending emails, or through provided communication channels.

 

X.- Improper handling of your personal data.

If you believe that your right to the protection of personal data has been violated by Kokolibree or that there has been a violation of provisions under the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), and after making a request, Kokolibree has not responded to address the issue, you may file a complaint with the National Institute of Transparency, Access to Information and Personal Data Protection.

XI.- Last update date.

 19/5/2024